Assistant Manager: Restaurant Leadership & Growth

Applebee's Services Inc; Gloucester (MA); On-site; USD 42,000 - 55,000; Full time

Benefits offered by this job

401K Plan

Health, Dental and Vision Options

Tuition Reimbursement

Career Advancement

Job summary

Dine Brands Global, Inc. is seeking a Restaurant Supervisor to oversee Applebee’s operations, ensuring a clean, safe, and welcoming environment. You will lead food preparation, train staff, and maintain profitability while delivering exceptional guest service.

You will mentor team members, manage schedules, and handle guest concerns with professionalism. This role requires flexibility to work nights, weekends, and holidays in a fast-paced, team-driven setting.

Qualifications

• 1-2+ years of supervisory experience in casual dining preferred
• Experience teaching and training staff preferred
• Strong personal and professional integrity
• Ability to deal with confidential information and/or issues using discretion and good judgment
• Passion to thrive in a fast-paced work environment
• Ability to solve problems on the go
• Passion for hospitality and interacting with guests
• Sense to be "hands on" when needed
• Flexible availability, including nights, weekends, and holidays.
• A passion for food service and providing guests’ exceptional service.
• Ability to occasionally lift and carry objects weighing up to 50 pounds, counter height to shoulder height, across the restaurant.

Responsibilities

• Operational Excellence: Maintaining restaurant cleanliness, adhering to safety and security protocols, and ensuring proper food preparation and presentation.
• Guest Experience: Ensuring guests have a positive dining experience by addressing complaints, providing timely and friendly service, and actively engaging with customers.
• Staff Management: Supervising, training, and developing team members to ensure they deliver excellent service and meet Applebee's standards.
• Financial Performance: Assisting with inventory management, cost control, and maximizing profitability.
• Team Leadership: Leading and motivating staff to achieve daily goals, manage schedules, and maintain a positive work environment.
• Employee Development: Recruiting, onboarding, and training new employees, and providing opportunities for growth.
• Communication: Serving as a point of contact for staff, vendors, and other internal teams.

Skills

Supervisory experience

Staff development

Hospitality

Integrity

Discretion

Problem solving

Guest engagement

Hands-on

Flexible schedule

Job description

Dine Brands Global, Inc. is seeking a Restaurant Supervisor to oversee Applebee’s operations, ensuring a clean, safe, and welcoming environment. You will lead food preparation, train staff, and maintain profitability while delivering exceptional guest service.

You will mentor team members, manage schedules, and handle guest concerns with professionalism. This role requires flexibility to work nights, weekends, and holidays in a fast-paced, team-driven setting.