Assistant Manager — Lead Team & Guest Experience

Dhanani Group Inc; Glenview (IL); On-site; USD 42,000 - 58,000; Full time

Benefits offered by this job

Scholarship Fund Program

Emergency fund

Discount program

Provider cost estimation tool

Wellness program

Pregnancy planning tool

Job summary

Dhanani Group Inc in Glenview, IL, is seeking a Restaurant Supervisor to lead a Burger King team, ensure high-quality guest experiences, and help meet financial goals. You will train staff, coach performance, and monitor service speed to keep guests satisfied.

The ideal candidate has a high school diploma and 1–2 years of supervisory experience, strong guest service skills, and the ability to communicate effectively under pressure. This on-site role offers growth within a growing franchise.

Qualifications

• Must have a high school diploma or equivalent.
• Minimum of 1-2 years supervisory experience.
• Excellent guest service skills required.
• Ability to work in a fast-paced environment.
• Ability to communicate effectively with guests and team members.
• Ability to resolve issues in compliance with Burger King standards.
• Ability to keep employees motivated, resolve conflicts, and make hard decisions.
• Available to work all shifts; open, close, weekends and holidays.

Responsibilities

• Develop Servant Leaders—puts your people and restaurant first, not yourself.
• Create Memorable Experiences—delivers a service experience that makes guests want to return.
• Administration—balances high-quality guest experience with financial goals.
• Welcomes new team members and provides training needed to do their job.
• Leads inspiring team huddles to motivate and inform the team.
• Ensures team members receive ongoing training and coaching.
• Builds the capability of shift supervisors and prepares them for next level.
• Monitors speed of service to meet guest expectations.
• Reviews sales and scheduling to ensure Quality, Service and Cleanliness.
• Implements action plans to address employee needs and operational assessments.

Skills

Personable

Results-oriented

Self-starter

Team leadership

Education

High school diploma

Job description

Dhanani Group Inc in Glenview, IL, is seeking a Restaurant Supervisor to lead a Burger King team, ensure high-quality guest experiences, and help meet financial goals. You will train staff, coach performance, and monitor service speed to keep guests satisfied.

The ideal candidate has a high school diploma and 1–2 years of supervisory experience, strong guest service skills, and the ability to communicate effectively under pressure. This on-site role offers growth within a growing franchise.