Restaurant Assistant Manager: Lead Teams & Guest Experience

Dhanani Group Inc; Chicago (IL); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Scholarship Fund Program

Emergency fund for employees

Discount program on various services

Wellness program

Pregnancy planning tool

Job summary

Dhanani Group Inc. is hiring a Restaurant Supervisor in Chicago to lead daily operations at a Burger King restaurant. You will guide a team, ensure guest satisfaction, and maintain high standards of service and cleanliness.

Responsibilities include coaching staff, managing schedules, controlling costs, and driving performance to meet quality, service, and cleanliness targets. This full-time role requires supervisory experience and a passion for fast-paced hospitality.

Qualifications

• High school diploma or equivalent required.
• Minimum 1–2 years of supervisory experience.
• Excellent guest service skills and ability to work in a fast-paced environment.
• Strong communication with guests and team members and conflict resolution skills.
• Flexibility to work all shifts including weekends and holidays.

Responsibilities

• Develop Servant Leaders by prioritizing people and restaurant goals.
• Create memorable guest experiences with exceptional service.
• Balance employee and guest experiences with financial objectives.
• Onboard and train new team members for their roles.
• Lead team huddles and provide ongoing coaching and feedback.
• Coach shift supervisors toward growth and readiness for advancement.
• Ensure cleanliness, product quality, and adherence to standards.
• Review schedules, sales, and inventory to meet QSC goals.
• Monitor cash handling, HACCP logs, and daily numbers.
• Address employee needs with action plans and operational checks.

Skills

Guest service excellence

Team leadership

Effective communication

Education

High school diploma or equivalent

Job description

Dhanani Group Inc. is hiring a Restaurant Supervisor in Chicago to lead daily operations at a Burger King restaurant. You will guide a team, ensure guest satisfaction, and maintain high standards of service and cleanliness.

Responsibilities include coaching staff, managing schedules, controlling costs, and driving performance to meet quality, service, and cleanliness targets. This full-time role requires supervisory experience and a passion for fast-paced hospitality.