Assistant Manager: Lead Team & Exceptional Guest Experience

Tropical Smoothie Cafe; Orlando (FL); On-site; USD 21,000 - 30,000; Full time

Job summary

Tropical Smoothie Café in Orlando, FL is seeking an Assistant Manager to support the General Manager in leading Shift Leaders and Crew Members, with a focus on guest metrics, exceptional experiences, and profitability.

You will train and coach staff, ensure safe, high-quality products, and uphold our Tropitude culture while managing labor and inventory in a fast-paced cafe environment.

Qualifications

• Minimum of 1-year managerial experience.
• Valid driver’s license.
• Willing to undergo a background check during the interview process.
• Legally able to work within the State and Federal guidelines.

Responsibilities

• Interact with crew, customers, and vendors using Tropitude to create a positive atmosphere.
• Deliver unparalleled hospitality and a great experience that keeps customers coming back.
• Know and oversee every position within the café.
• Ensure high-quality, safe products meeting Tropical Smoothie Café’s standards.
• Train and coach crew during shifts to uphold brand standards.
• Use tools to manage labor and control inventory.
• Perform additional tasks to run the café.
• Lead a team in a positive, encouraging manner to exceed company expectations.

Job description

Tropical Smoothie Café in Orlando, FL is seeking an Assistant Manager to support the General Manager in leading Shift Leaders and Crew Members, with a focus on guest metrics, exceptional experiences, and profitability.

You will train and coach staff, ensure safe, high-quality products, and uphold our Tropitude culture while managing labor and inventory in a fast-paced cafe environment.