Cafe Operations Lead: Grow Sales & Delight Guests

Tropical Smoothie Cafe; Boynton Beach (FL); On-site; USD 52,000 - 72,000; Full time

Job summary

Tropical Smoothie Café in Boynton Beach, FL is seeking an experienced restaurant manager to lead daily operations, drive sales and ensure superior guest experiences. You will oversee front- and back-of-house teams, control costs, and uphold brand standards in a fast-casual environment.

The ideal candidate has proven leadership, strong communication skills, and a track record of improving profitability through people development and operational excellence.

Qualifications

• Minimum of 1 year of managerial experience in the restaurant or fast-casual field required.
• Experience recruiting, hiring, training & developing employees.
• Experience in growing sales & providing excellent customer service.
• Demonstrated ability to drive operational excellence in both front of the house & back of the house.
• Must have a proven track record of managing cost of goods & labor.
• Strong skills in understanding P&L reports & budgets.
• Basic computer skills, including Microsoft Word, Excel and Outlook.
• Effective verbal & written communication skills.

Responsibilities

• Monitor sales growth & cost control of the café against the budgeted expectation & historical performance, to ensure that profit goals are met.
• Maintains & exceeds customer expectations to build brand loyalty.
• Presents a consistent, professional image of the café & crew by maintaining all sanitation & appearance standards.
• Communicates & stays updated on all marketing & promotional materials.
• Executes marketing & sales programs, following appropriate guidelines.
• Builds café sales by cultivating relationships in the business community & initiating local store marketing campaigns.

Skills

People management

Sales growth

Customer service

P&L understanding

Budgeting

Verbal & written communication

MS Office

Tools

Microsoft Word

Excel

Outlook

Job description

Tropical Smoothie Café in Boynton Beach, FL is seeking an experienced restaurant manager to lead daily operations, drive sales and ensure superior guest experiences. You will oversee front- and back-of-house teams, control costs, and uphold brand standards in a fast-casual environment.

The ideal candidate has proven leadership, strong communication skills, and a track record of improving profitability through people development and operational excellence.