Assistant Manager: Lead Store Ops & Guest Experience

Dunkin' Donuts; Estero (FL); Hybrid; USD 42,000 - 52,000; Full time

Job summary

Quality Brand Group LLC, a Dunkin’ franchisee, is seeking an Assistant Manager to support the Restaurant Manager and develop into store leadership. You will supervise shift operations, guest experience, inventory, and compliance with state and federal laws.

This role emphasizes training, recruiting, performance management, and contributing to sales plans. You will be encouraged to grow into a long-term management career across multiple stores.

Qualifications

• MINIMUM QUALIFICATIONS INCLUDE: Must be able to fluently speak/read English.
• Math and writing skills.
• Restaurant, retail, or supervisory experience preferred.

Responsibilities

• Managing a positive team environment and ensuring timely shift readiness.
• Demonstrate respect and dignity in dealing with team members and guests.
• Assist the Restaurant Manager with planning, direction and control of store operations.

Skills

Fluent English

Math skills

Writing skills

Job description

Quality Brand Group LLC, a Dunkin’ franchisee, is seeking an Assistant Manager to support the Restaurant Manager and develop into store leadership. You will supervise shift operations, guest experience, inventory, and compliance with state and federal laws.

This role emphasizes training, recruiting, performance management, and contributing to sales plans. You will be encouraged to grow into a long-term management career across multiple stores.