Assistant Manager — Guest Experience Leader

Dunkin' Donuts; Fort Myers (FL); On-site; USD 42,000 - 54,000; Full time

Job summary

Quality Brand Group LLC, a multi-store Dunkin’ franchisee, seeks an Assistant Manager to advance toward full restaurant management. You will assist in planning, directing, and controlling store operations, supervise staff, and help optimize guest experience during shifts.

You will be empowered to develop teams, manage performance, and learn store compliance with state and federal laws while contributing to sales plans and daily operations.

Qualifications

• Must be able to fluently speak/read English.
• Math and writing skills required.
• Restaurant, retail, or supervisory experience preferred.

Responsibilities

• Lead shifts and mentor Crew Members to deliver great guest experiences.
• Assist in planning, directing, and controlling store operations.
• Help manage inventory, losses, labor and food costs; support P&L basics.

Skills

Fluent English

Math & Writing

Supervisory experience

Guest focus

Results oriented

Team leadership

Physical stamina

Job description

Quality Brand Group LLC, a multi-store Dunkin’ franchisee, seeks an Assistant Manager to advance toward full restaurant management. You will assist in planning, directing, and controlling store operations, supervise staff, and help optimize guest experience during shifts.

You will be empowered to develop teams, manage performance, and learn store compliance with state and federal laws while contributing to sales plans and daily operations.