Assistant Manager: Path to Restaurant Leadership

Dunkin' Donuts; Haltom City (TX); Hybrid; USD 38,000 - 52,000; Full time

Job summary

Quality Brand Group LLC, a franchisee of Dunkin’, seeks an Assistant Manager to support the Store Manager in planning, directing, and controlling daily operations. You will supervise inventory, labor, and training while ensuring guest satisfaction and compliance with brand standards.

The role focuses on developing management skills, executing sales plans, and learning P&L basics within a dynamic, fast-paced environment. Excellent communication and leadership are essential.

Qualifications

• Must be able to fluently speak/read English.
• Math and writing skills.
• Restaurant, retail, or supervisory experience preferred.
• Guest focus – anticipate and understand guests’ needs and exceed their expectations.
• Passion for results – set compelling targets and deliver on commitments.
• Problem solving and decision making – make good decisions based on analysis, experience and judgment.
• Building effective teams – get the right people in the right places, enabling them to make decisions and celebrate success as a team.
• Be physically and mentally capable of learning to operate standard restaurant equipment (minimum age requirements may apply).
• Lift 30 to 50 pounds and perform related manual tasks.

Responsibilities

• Manage a positive team environment and lead by example.
• Arrive on time to prepare for your scheduled shift; maintain guest satisfaction.
• Demonstrate respect and dignity to team members and guests.
• Train and supervise crew; deploy team to meet guest needs.
• Provide feedback to correct deficiencies and recognize achievements.
• Ensure restaurant standards, safety, and cleanliness are maintained during shifts.

Skills

Fluent English

Math skills

Writing skills

Supervisory experience

Guest focus

Results orientation

Problem solving

Team building

Physical stamina

Ability to lift 30–50 lbs

Job description

Quality Brand Group LLC, a franchisee of Dunkin’, seeks an Assistant Manager to support the Store Manager in planning, directing, and controlling daily operations. You will supervise inventory, labor, and training while ensuring guest satisfaction and compliance with brand standards.

The role focuses on developing management skills, executing sales plans, and learning P&L basics within a dynamic, fast-paced environment. Excellent communication and leadership are essential.