Assistant Manager: Path to Store Manager & Leadership

Baskin-Robbins

Phoenix (AZ)

On-site

USD 38,000 - 46,000

Full time

5 days ago

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Job summary

Quality Brand Group LLC, a franchisee of Dunkin', seeks an Assistant Manager to support the Restaurant Manager in running daily store operations, supervising crew, and delivering a memorable guest experience. This role is a development pathway to a long-term career in restaurant management, focusing on scheduling, training, performance feedback, and ensuring compliance with brand standards and applicable laws.

The role requires leadership, strong communication, and a commitment to guest service.

Qualifications

Must be able to fluently speak/read English.
Experience in restaurant, retail, or supervisory roles is preferred.
Strong guest service mindset with a focus on results.
Ability to lead, coach, and develop team members.
Analytical skills for scheduling, costs, and performance feedback.
Comfort with lifting 30–50 lb and standing for long periods.

Responsibilities

Assist the Restaurant Manager in planning, direction, and control of store operations.
Supervise crew, manage shift coverage, and ensure guest satisfaction.
Support hiring, training, and performance feedback processes.
Help with product ordering, inventory, and adherence to brand standards.
Ensure compliance with state and federal laws and restaurant policies.