Assistant Manager: Lead Store Growth & Guest Experience

Bagel Brands; Kenwood (AR); On-site; USD 22,000 - 39,000; Full time

Job summary

Caribou Coffee is seeking an Assistant General Manager to grow into store leadership while shaping the guest and team experience. You will partner with the General Manager to drive store performance and guest satisfaction, advancing your leadership capabilities within a supportive, community-driven environment.

The AGM role emphasizes development, teamwork, and a growth mindset, with a path toward general management across districts.

Qualifications

• 1–3 years of restaurant/retail experience with strong customer service.
• Availability for early mornings, evenings, some holidays and weekends.
• Must be at least 18 years old.

Responsibilities

• Demonstrates the DOING of Team Member and Shift Leader with ease, enthusiasm and excellence.
• Develops understanding of the business to the level of a General Manager over the course of a year.
• Creates real connections with guests and teaches the team to do the same.
• Hits sales goals through the connection between speed and service.
• Leads on problem resolution with calm professionalism and active listening.

Skills

Customer service

Leadership potential

Shift availability

Education

High school diploma or GED

Job description

Caribou Coffee is seeking an Assistant General Manager to grow into store leadership while shaping the guest and team experience. You will partner with the General Manager to drive store performance and guest satisfaction, advancing your leadership capabilities within a supportive, community-driven environment.

The AGM role emphasizes development, teamwork, and a growth mindset, with a path toward general management across districts.