Growth-Driven AGM: Lead & Elevate the Store

Coffee & Bagel Brands; Altoona (WI); On-site; USD 42,000 - 52,000; Full time

Job summary

Caribou Coffee is seeking an Assistant General Manager to develop future leaders and think strategically about store performance within a growing district framework. You will partner with the General Manager to run the store, drive guest satisfaction, and mentor the team toward strong daily results.

The role focuses on growth, leadership development, and delivering day-making experiences that reflect Caribou’s core values and brand standards across shifts and stores.

Qualifications

• 1–3 years of prior restaurant/retail experience requiring strong customer service commitment and orientation.
• Must be at least 18 years of age.

Responsibilities

• Demonstrates the doing of Team Member and Shift Leader with energy and excellence.
• Develops understanding of the business to the level of GM over the course of a year.
• Hit sales goals through speed and service.
• Lead on problem resolution with calm, professionalism, and listening to understand.
• Understand and connect daily tasks to the Profit & Loss outcome.

Skills

Customer service

Leadership

Problem solving

Education

High school diploma or GED

Job description

Caribou Coffee is seeking an Assistant General Manager to develop future leaders and think strategically about store performance within a growing district framework. You will partner with the General Manager to run the store, drive guest satisfaction, and mentor the team toward strong daily results.

The role focuses on growth, leadership development, and delivering day-making experiences that reflect Caribou’s core values and brand standards across shifts and stores.