Assistant Manager — Lead Operations & Guest Experience

Wonder-c9247c0; Shrewsbury (NJ); On-site; USD 67,000 - 80,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Retirement Plan

Employer match for HSA

Career development opportunities

Employee stock

Employee discount

Job summary

Wonder is seeking an Assistant Manager to support daily restaurant operations in Shrewsbury, NJ. You will work with the General Manager to ensure smooth service, uphold food safety, and lead a positive, high-performing team.

You will recruit, train, and develop staff, optimize floor coverage, enhance customer service, and drive sales while maintaining standards and safety protocols. This full-time role offers competitive pay and benefits.

Qualifications

• Two years of restaurant supervisor or management experience in a high-volume Quick Service Restaurant (QSR) or full-service restaurant.
• Ability to lead and motivate a team in a fast-paced environment.
• Excellent verbal and written communication skills.

Responsibilities

• Assist General Manager in developing, engaging, inspiring, and motivating staff members.
• Recruit and train top talent for the restaurant.
• Aid General Manager in achieving operational goals and budget targets.
• Maintain clear and consistent communication regarding team achievements, priorities, protocols, and operational changes.
• Demonstrate effective floor management by optimizing staff deployment for maximum efficiency.
• Drive restaurant sales and service efficiency by resolving operational obstacles.
• Supervise inventory and food safety protocols to ensure accuracy and efficiency.
• Commit to ongoing training and development in both kitchen and dining room operations to uphold standards and guidelines.
• Manage Food Safety and Team Member Safety.
• Maintain consistent adherence to food safety and security standards.
• Provide Best in Class Customer Service.
• Ensure all team members deliver excellent customer service.

Skills

Staff leadership

Team development

Communication skills

Attention to detail

Professionalism

Team player

Education

Food Manager Certificate

Job description

Wonder is seeking an Assistant Manager to support daily restaurant operations in Shrewsbury, NJ. You will work with the General Manager to ensure smooth service, uphold food safety, and lead a positive, high-performing team.

You will recruit, train, and develop staff, optimize floor coverage, enhance customer service, and drive sales while maintaining standards and safety protocols. This full-time role offers competitive pay and benefits.