Assistant Manager - Lead Guest Experience & Team Growth

burgerking; Pasadena (TX); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Scholarship Fund Program

Emergency fund for employees

Employee discounts

Wellness program

Provider cost estimation tool

Pregnancy planning tool

Job summary

Burger King is seeking a Restaurant Supervisor in Pasadena, TX. You will be responsible for developing leaders, delivering memorable guest experiences, and balancing employee growth with financial goals.

This role requires supervisory experience, exceptional guest service, and the ability to manage in a fast-paced setting. You will train new team members, lead effective huddles, and ensure quality and cleanliness across shifts. Join a team focused on growth and operational excellence.

Qualifications

• Must have a high school diploma or equivalent.
• Minimum of 1-2 years supervisory experience.
• Excellent guest service skills required.
• Ability to work in a fast-paced environment.
• Ability to communicate effectively with guests and team members.
• Ability to resolve issues in compliance with Burger King standards.
• Available to work all shifts; open, close, weekends and holidays.

Responsibilities

• Develop Servant Leaders - put your people and restaurant first.
• Create Memorable Experiences - provide service guests won’t forget.
• Administration - balance guest/employee experience with financial goals.
• Welcomes new team members and provides training.
• Leads team huddles to motivate and inform the team.
• Ensures ongoing training and coaching for staff.
• Builds shift supervisor capability for advancement.
• Coaches brand service behaviors and provides feedback.
• Monitors speed of service to meet guest expectations.
• Keeps the restaurant welcoming and clean.
• Ensures product quality and operations standards are met.
• Partner with GM to improve guest metrics and reviews.
• Reviews sales and scheduling to ensure QSC standards.

Skills

Team leadership

Guest service

Communication

Adaptability

Education

High school diploma or equivalent

Job description

Burger King is seeking a Restaurant Supervisor in Pasadena, TX. You will be responsible for developing leaders, delivering memorable guest experiences, and balancing employee growth with financial goals.

This role requires supervisory experience, exceptional guest service, and the ability to manage in a fast-paced setting. You will train new team members, lead effective huddles, and ensure quality and cleanliness across shifts. Join a team focused on growth and operational excellence.