Assistant Manager - Lead Guest Experience & Team Growth

Marcus Corporation; Cedar Rapids (IA); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Competitive wages

Holiday pay

Paid vacation

Medical benefits

Dental benefits

Vision benefits

Retirement plan

Free movies

Free meals

Paid uniforms

Scholarship program

Career advancement

Job summary

Marcus Theatres is hiring an Assistant Manager in Cedar Rapids, IA to lead daily theatre operations and coach team members while delivering exceptional guest service in a fast-paced environment.

The role offers opportunities for career advancement, training, and involvement in a family-like culture that values guests and teamwork. You will collaborate with theatre leadership to optimize performance and guest satisfaction.

Responsibilities

• Create a safe and welcoming environment for guests by greeting, anticipating needs, exceeding expectations and implementing creative solutions to provide exceptional service.
• Supervise, motivate, reward and coach associates.
• Execute systems and processes that keep the theatre running smoothly.
• Assist with hiring, training and associate development.
• Evaluate key performance indicators to drive guest satisfaction and results.
• Identify opportunities to increase brand awareness and drive traffic into the theatre.
• Follow direction of the theatre and corporate management teams.

Job description

Marcus Theatres is hiring an Assistant Manager in Cedar Rapids, IA to lead daily theatre operations and coach team members while delivering exceptional guest service in a fast-paced environment.

The role offers opportunities for career advancement, training, and involvement in a family-like culture that values guests and teamwork. You will collaborate with theatre leadership to optimize performance and guest satisfaction.