Assistant Manager: Lead by Example, Elevate Service

Pleasant St Brockton Dunkin'; Brockton (MA); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Free shift meal (select menu items)

Discounted tuition at SNHU for you and

Paid Time Off

Medical and dental inurance options

Cash referral program

Recognition program

Community and charitable involvement

Job summary

Pleasant St Brockton Dunkin' is hiring a Dunkin' Assistant Manager to energize the team and deliver great guest experiences across shifts. You’ll shadow the Restaurant Manager’s schedule and lead by example to keep operations smooth and crew motivated.

You'll coach staff, manage store systems, and contribute to local marketing and savings while developing a path toward Restaurant Manager or District Manager roles.

Qualifications

• Experience leading teams in retail, restaurant, or hospitality environments.
• Ability to coach and develop staff to deliver guest-centric service.
• Strong organizational skills and attention to detail.

Responsibilities

• Lead by example in actions, work ethic, and attitude.
• Coach, motivate, and lift team to succeed.
• Create a positive culture where guests feel valued and crew feel appreciated.
• Drive store results through sales, cost control, and local marketing initiatives.
• Run the shift with staffing, inventory, cash handling, and store systems.
• Partner with the Restaurant Manager to provide full leadership coverage.

Skills

Leadership

Team motivation

Guest service

Time management

Driver's license

Job description

Pleasant St Brockton Dunkin' is hiring a Dunkin' Assistant Manager to energize the team and deliver great guest experiences across shifts. You’ll shadow the Restaurant Manager’s schedule and lead by example to keep operations smooth and crew motivated.

You'll coach staff, manage store systems, and contribute to local marketing and savings while developing a path toward Restaurant Manager or District Manager roles.