Assistant Manager - Lead by Example, Drive Guest Experience

Ocean Street Marshfield Dunkin'; Marshfield (MA); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Free shift meal

Tuition discount at SNHU

Paid time off

Medical and dental insurance options

Cash referral program

Recognition program

Community involvement

401(k) retirement plan

Job summary

Dunkin' Franchise in Marshfield, MA is seeking a hands-on Assistant Manager to lead shifts, coach crew, and ensure excellent guest experiences. You’ll support the Restaurant Manager, drive store goals, and help build a fast-paced, positive environment for both teammates and guests.

The role emphasizes leadership, reliability, and strong communication, with opportunities for career growth within the franchise network.

Qualifications

• Proven leadership with ability to coach and motivate a team.
• Strong guest service skills and hospitality mindset.
• Experience in retail, restaurant, or hospitality management preferred.

Responsibilities

• Lead by example through actions, work ethic, and attitude.
• Coach, motivate, and lift teammates to succeed.
• Create a positive culture where guests feel valued and crew feel appreciated.
• Support store goals through sales, cost control, and local marketing.
• Run shifts by managing staffing, inventory, cash handling, and systems.
• Partner with Restaurant Manager to provide full leadership coverage.

Skills

Leadership

Team motivation

Guest service

Time management

Driver's license

Job description

Dunkin' Franchise in Marshfield, MA is seeking a hands-on Assistant Manager to lead shifts, coach crew, and ensure excellent guest experiences. You’ll support the Restaurant Manager, drive store goals, and help build a fast-paced, positive environment for both teammates and guests.

The role emphasizes leadership, reliability, and strong communication, with opportunities for career growth within the franchise network.