Assistant Manager: Lead a High-Impact, Customer-First Team

World Market; Santa Fe (NM); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Flexible scheduling

Up to 30% shopping discount

Wellness resources

Anniversary and recognition programs

Hands-on training for career growth

Benefits - Medical, Dental, Vision, 1

401(k) Savings Plan

Employee Assistance Program

Job summary

World Market in Santa Fe, NM is seeking an Assistant Manager to lead a high‑performing team and drive sales while upholding our customer‑first culture, brand standards, and store policies.

You will partner with the Store Manager to develop the team, manage daily operations, and prioritize tasks across Customer Experience, Freight Flow, Operations, and Merchandising, with schedule flexibility including nights and weekends as needed.

Qualifications

• Minimum of 2+ years of leadership experience in a fast-paced specialty retail environment preferred
• Ability to work a flexible schedule, including nights, weekends and holidays, based on business needs
• Minimum age: 21 years

Responsibilities

• Model and lead a customer-first selling culture by driving engagement, customer loyalty initiatives, visual standards, and brand values
• Analyze business trends utilizing all available reporting to problem-solve business opportunities and take appropriate action
• Consistently exemplify, maintain, and foster the culture and values of World Market
• Plan for and execute daily business tasks and duties assigned by and in the absence of the Store Manager
• Recruit, develop, and retain a high-performance, customer-focused team that aligns with our company values through training, recognition, and performance management
• Utilize all company tools and training resources to educate and validate team execution of key business functions
• Validate and maintain all Loss Prevention policies and procedures and inventory management initiatives
• Support and maintain a safe work environment through ongoing safety training, awareness, and accountability

Skills

Leadership experience

Communication

Coaching

De-escalation

Planning/prioritizing

Urgency

Attention to detail

Creative problem solving

Decision making

Delegation

Execute priorities

Flexible schedule

Customer focus

Job description

World Market in Santa Fe, NM is seeking an Assistant Manager to lead a high‑performing team and drive sales while upholding our customer‑first culture, brand standards, and store policies.

You will partner with the Store Manager to develop the team, manage daily operations, and prioritize tasks across Customer Experience, Freight Flow, Operations, and Merchandising, with schedule flexibility including nights and weekends as needed.