Assistant Manager — Lead a Customer-First Team

Worldmarket; Denver (CO); On-site; USD 33,000 - 39,000; Full time

Benefits offered by this job

Flexible scheduling

Shopping discount

Wellness resources

Career growth training

Paid sick leave

401(k) retirement savings plan

Job summary

World Market in Denver is seeking an Assistant Manager to lead a high-performing team, drive sales, and deliver a customer-first experience that aligns with our brand values. You will partner with the Store Manager to coach staff, manage daily operations, and uphold policies and standards.

The role requires 2+ years of leadership in a fast-paced retail setting, strong communication, and the ability to coach in the moment. A flexible schedule, growth opportunities, and benefits are provided.

Qualifications

• Proven leadership delivering results in a fast-paced retail environment.
• Strong communication and adaptability.
• Ability to coach associates in the moment.
• Ability to de-escalate store and customer situations.
• Ability to plan and prioritize according to the needs of the business.
• Minimum 2+ years of leadership experience in a fast-paced retail environment.

Responsibilities

• Lead a customer-first selling culture by driving engagement and loyalty initiatives.
• Analyze business trends and take action to improve results.
• Mentor and develop a high-performance team while upholding brand values.
• Plan daily tasks and operate in the absence of the Store Manager.
• Recruit, develop, and retain a customer-focused team through training and recognition.
• Ensure Loss Prevention policies and inventory controls are followed.
• Support a safe work environment through ongoing safety training and accountability.

Skills

Leadership

Customer focus

Communication

Coaching

De-escalation

Prioritization

Attention to detail

Decision making

Delegation

Retail leadership

Flexible schedule

Job description

World Market in Denver is seeking an Assistant Manager to lead a high-performing team, drive sales, and deliver a customer-first experience that aligns with our brand values. You will partner with the Store Manager to coach staff, manage daily operations, and uphold policies and standards.

The role requires 2+ years of leadership in a fast-paced retail setting, strong communication, and the ability to coach in the moment. A flexible schedule, growth opportunities, and benefits are provided.