Assistant Manager in Training

The Escape Game; Orlando (FL); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Health Insurance

401(k)

401(k) matching

Employee discount

Vision insurance

Dental insurance

Flexible spending account

Life insurance

Flexible schedule

Job summary

The Escape Game in Orlando is seeking an Assistant Manager in training who will support the General Manager by executing initiatives, modeling TEG’s values, and coaching the team to uphold standards.

You will thrive in a fast-paced hospitality environment, handling guest needs with enthusiasm, assisting with store operations, and contributing to daily guest experiences that make their day memorable.

Qualifications

• Weekend and night availability.
• Able to lift 30-40 lbs as part of the role.
• Adaptable to a fast-paced hospitality environment.

Responsibilities

• Support the GM by executing initiatives and standards.
• Coach and develop team to uphold TEG values.
• Deliver world-class hospitality and guest service.

Skills

Exceptional customer service

Team leadership

Flexibility

Cash handling

Strong communication

Problem solving

Basic computer skills

Job description

We are located on International Drive, next to Epic Universe and Icon Park! https://drive.google.com/file/d/1pCLn-DxUcO_wX19MLX8QepuR5dh_j15l/view?usp=sharing

THE ROLE:

Our team members are world-class hospitality experts who are genuinely delighted to anticipate each individual guest’s needs, enthusiastically serve them, anddo whatever it takes to make their day!

Assistant Managers in training serve and support their GM by executing their initiatives, championing TEG’s values, and coaching my team to uphold TEG standards through continuous, gracious pressure. They are a humble, teachable trainee who is eager to learn from and apply feedb ack from their GM and Region Leader.

REQUIREMENTS

• Required to work at least 2 weekend shifts and 2 night shifts per week unless requested off in writing through email and TEG’s timekeeping software at least two weeks in advance.
• Flexible availability. This role often works nights, weekends, and/or holidays.
• Must be able to handle physical activity as it relates to the job, such as deep cleaning, painting, standing, crawling, bending, lifting 30-40 lbs, and minor game repairs.
• Align with TEG’s Uniform Standards.

KNOWLEDGE, SKILLS & ABILITIES

• Genuine love for serving others
• Flexibility in a rapidly changing work environment
• Consistently fantastic attitude
• Managing cash systems
• Strong interpersonal and communication skills
• Ability to positively influence others
• Basic computer skills
• Maintains composure in high-stress, fast-paced environments

BENEFITS FOR FULL TIME TEAM MEMBERS

• 401(k)
• 401(k) matching
• Health Insurance
• Employee discount
• Vision insurance
• Dental insurance
• Flexible spending account
• Life insurance
• Flexible schedule