Assistant Manager - Ice Cream Shop Leader Growth

Ben & Jerry's Connecticut; West Hartford (CT); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

Free ice cream

Flexible schedules

Paid leadership training

Job summary

Ben & Jerry's Connecticut is seeking an Assistant Manager to lead the shop floor, coach the team, and solve problems in real time to ensure every guest leaves with a smile.

In this hands-on role, you will manage cash, inventory, and scheduling, while modeling friendly, efficient service. This position offers a growth path toward becoming Shop Manager with leadership training and community involvement.

Qualifications

• Leadership or supervisory experience in food service or retail.
• Clear, respectful communication under pressure.
• Reliability with a positive attitude and ownership of results.

Responsibilities

• Lead and support scoopers and shift leads on busy rushes and slower periods.
• Oversee daily operations including cash handling, inventory, scheduling, and opening/closing the shop to standards.
• Set and model high guest service expectations on every shift.

Skills

Leadership

Communication

Reliability

Growth mindset

Team development

Job description

Ben & Jerry's Connecticut is seeking an Assistant Manager to lead the shop floor, coach the team, and solve problems in real time to ensure every guest leaves with a smile.

In this hands-on role, you will manage cash, inventory, and scheduling, while modeling friendly, efficient service. This position offers a growth path toward becoming Shop Manager with leadership training and community involvement.