Ice Cream Shop Assistant Manager — Lead, Develop & Grow

Ben & Jerry's; New Haven (CT); On-site; USD 27,552 - 33,062; Full time

Benefits offered by this job

Free ice cream

Flexible schedules

Paid leadership training

Real growth path

Job summary

Ben & Jerry's in New Haven, Connecticut, is seeking an Assistant Manager to help run the shop and develop the team. In this hands-on leadership role, you'll ensure daily operations run smoothly while making every guest's experience enjoyable.

With benefits like free ice cream, flexible schedules, and paid leadership training, this position offers a real growth path within a brand that values its culture and community.

Qualifications

• Leadership or supervisory experience, preferably in food or retail.
• Strong communication and problem-solving skills.
• Reliability, positivity, and accountability are essential.

Responsibilities

• Lead, coach, and support scoopers & shift leads.
• Keep daily operations on point: cash, inventory, schedules, opens/closes.
• Set the standard for legendary guest service.
• Help your team grow, learn, and win together.
• Support community events and shop goals.
• Hold it down when the Shop Manager is out.

Skills

Leadership or supervisory experience

Strong communication skills

Problem-solving skills

Reliability

Positivity

Accountability

Job description

Ben & Jerry's in New Haven, Connecticut, is seeking an Assistant Manager to help run the shop and develop the team. In this hands-on leadership role, you'll ensure daily operations run smoothly while making every guest's experience enjoyable.

With benefits like free ice cream, flexible schedules, and paid leadership training, this position offers a real growth path within a brand that values its culture and community.