Assistant Manager — Lead Shifts, Path to Shop Manager (Paid Training)

Ben & Jerry's Connecticut; Ridgewood (NJ); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

Free ice cream

Paid leadership training

Flexible schedules

Job summary

Ben & Jerry's Connecticut in Ridgewood, NJ is seeking an Assistant Manager to lead day-to-day shop operations, coach scoopers and shift leads, and set the tone for outstanding guest service. This hands-on leadership role offers paid leadership training and a clear path to Store Manager, with real responsibility and visible impact on performance and culture.

You will oversee cash handling, scheduling, inventory, and opening/closing procedures, model friendly service, and foster a positive,

Qualifications

• Leadership or supervisory experience in food service or retail.
• Clear, positive communication skills and the ability to solve problems calmly and quickly.
• Reliability, a strong sense of responsibility, and a positive attitude that lifts the team.
• Genuine drive to learn, grow, and help others develop their skills and confidence.

Responsibilities

• Lead, coach, and support scoopers and shift leads during busy shifts and day-to-day operations.
• Oversee core shop operations, including cash handling, inventory checks, scheduling, and opening/closing procedures.
• Model legendary guest service and train your team to deliver friendly, fast, and consistent experiences.
• Help your team grow by giving feedback, recognizing great work, and fostering a positive, accountable culture.
• Support community events, in-store promotions, and shop goals while stepping in for the Shop Manager when needed.

Skills

Leadership

Communication

Reliability

Growth mindset

Job description

Ben & Jerry's Connecticut in Ridgewood, NJ is seeking an Assistant Manager to lead day-to-day shop operations, coach scoopers and shift leads, and set the tone for outstanding guest service. This hands-on leadership role offers paid leadership training and a clear path to Store Manager, with real responsibility and visible impact on performance and culture.

You will oversee cash handling, scheduling, inventory, and opening/closing procedures, model friendly service, and foster a positive,