Assistant Manager - Guest Experience & Team Growth

Baskin-Robbins; Buford (GA); On-site; USD 34,000 - 46,000; Full time

Job summary

Baskin-Robbins franchise locations seek an Assistant Manager to support the Restaurant Manager in leading a guest-focused team and achieving top-line results.

You will supervise crew and shift leaders, reinforce brand standards, and drive efficient operations including labor, food costs, and cash handling. ServSafe certification is preferred and development of team members is expected.

Qualifications

• Clear expression in English, verbal and written.
• Restaurant, retail, or supervisory experience.
• Minimum age 18 and high school diploma or equivalent.

Responsibilities

• Promote a team environment, coach and train crew and shift leaders.
• Ensure guest satisfaction with brand standards, training, ServSafe certification.
• Drive sales and control labor, food costs, and cash with the Restaurant Manager.
• Maintain safety, security, and cleanliness; implement action plans.

Skills

Clear verbal & written communication

Math & financial management

Restaurant/retail supervisor exp

Age 18+

High school diploma

Education

High school diploma or equivalent

Job description

Baskin-Robbins franchise locations seek an Assistant Manager to support the Restaurant Manager in leading a guest-focused team and achieving top-line results.

You will supervise crew and shift leaders, reinforce brand standards, and drive efficient operations including labor, food costs, and cash handling. ServSafe certification is preferred and development of team members is expected.