Assistant Manager & Guest Experience Leader

Dunkin'; North Freedom (WI); On-site; USD 19,000 - 28,000; Full time

Job summary

Dunkin' is hiring an Assistant Manager for a Dunkin'/Baskin Robbins franchisee. You will coach crew members, ensure operational standards, and deliver a great guest experience in a fast-paced setting.

Ideal candidates have supervisory experience, strong math and writing skills, and basic computer proficiency. High school diploma or equivalent required. This role emphasizes teamwork, training, and driving sales and profitability within brand guidelines.

Qualifications

• Restaurant, retail, or supervisory experience.
• Math and writing skills.
• Basic computer skills.
• High School diploma or equivalent.

Responsibilities

• Coach crew members to execute Dunkin' operational standards and deliver guest satisfaction.
• Support training and provide coaching to team members during shifts.
• Maintain brand standards, recipes, and sanitation guidelines; ensure a safe work environment.
• Drive profitability by supporting sales goals and executing marketing initiatives.

Skills

Supervisory experience

Math skills

Writing skills

Basic computer skills

Education

High School diploma or equivalent

Job description

Dunkin' is hiring an Assistant Manager for a Dunkin'/Baskin Robbins franchisee. You will coach crew members, ensure operational standards, and deliver a great guest experience in a fast-paced setting.

Ideal candidates have supervisory experience, strong math and writing skills, and basic computer proficiency. High school diploma or equivalent required. This role emphasizes teamwork, training, and driving sales and profitability within brand guidelines.