Assistant Manager - Guest Experience Leader

Chicken Salad Chick; Charlotte (NC); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

PTO

Bonus Structure paid per performance

No late nights

Closed every Sunday

Closed Christmas, New Year’s Day, and

Thanksgiving.

Fast growing group promoting GMs from内

Job summary

Chicken Salad Chick is seeking an Assistant Manager who is friendly, enthusiastic, and passionate about serving guests in Charlotte, NC. You will support the General Manager by ensuring smooth daily restaurant operations, coaching team members, and driving exceptional service while upholding food safety and quality standards.

The role emphasizes leadership, training, and hands-on involvement in scheduling, ordering, and maintaining a clean, safe dining environment.

Qualifications

• Demonstrated leadership and people management experience.
• Strong focus on guest service and operations.
• Ability to coach and develop staff.

Responsibilities

• Demonstrate a passion for the business and managing the overall operations.
• Find, train, develop, and recognize the best people.
• Manage daily activities to ensure guests receive excellent customer service.
• Demonstrate a strong awareness and concern for food quality and safety.
• Adjust to multiple demands and shifting priorities.
• A sense of urgency that creates a surprisingly fast speed of service.
• Attention to detail that ensures preparation and production procedures are followed.
• Execution of systems that ensure a refreshingly clean environment.
• Maintaining a work environment that ensures and promotes food safety.
• Vigilant attention to the organization and appearance of the kitchen.

Skills

Leadership

Team management

Customer service

Training & development

Food safety

Job description

Chicken Salad Chick is seeking an Assistant Manager who is friendly, enthusiastic, and passionate about serving guests in Charlotte, NC. You will support the General Manager by ensuring smooth daily restaurant operations, coaching team members, and driving exceptional service while upholding food safety and quality standards.

The role emphasizes leadership, training, and hands-on involvement in scheduling, ordering, and maintaining a clean, safe dining environment.