Assistant Manager - Guest Experience & Operations

Workstream; Chattanooga (TN); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

401K (Match 4%)

Medical, Dental & Vision Benefits

Free Employee Meals

Monthly Tips Bonus

Flexible schedules

Job summary

Chicken Salad Chick is seeking an Assistant Manager to lead daily operations and mentor a team in a hospitality-focused environment at our Chattanooga location. You will drive guest satisfaction, oversee service quality, and partner with leadership to maintain high standards.

You will supervise staff, ensure safety and cleanliness, and adapt to shifting priorities while delivering exceptional guest experiences in a fast-paced setting.

Qualifications

• Friendly and enthusiastic hospitality professional.
• Genuine enjoyment of serving guests.
• Ability to mentor and coach team members.

Responsibilities

• Demonstrate a passion for the business and manage overall operations.
• Find, train and develop the best people.
• Manage daily activities to ensure guests receive excellent customer service.
• Demonstrate awareness of food quality and safety.
• Adjust to multiple demands and shifting priorities.
• Drive speed of service with a sense of urgency.
• Maintain a clean, organized kitchen and work environment.
• Ensure and promote food safety across the team.

Skills

Leadership

Training & Development

Customer Service

Communication

Planning & Organisation

Team Collaboration

Job description

Chicken Salad Chick is seeking an Assistant Manager to lead daily operations and mentor a team in a hospitality-focused environment at our Chattanooga location. You will drive guest satisfaction, oversee service quality, and partner with leadership to maintain high standards.

You will supervise staff, ensure safety and cleanliness, and adapt to shifting priorities while delivering exceptional guest experiences in a fast-paced setting.