Assistant Manager: Growth & Training Leader

Cinemark USA, Inc.; Perrysburg (OH); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

401(k) Matching*

Growth Opportunities

Education Assistance*

Health Benefits*

Parental Leave*

Paid Time Off*

Daily Pay*

Free Movies*

Job summary

Cinemark USA, Inc. is seeking a Theater Assistant Manager to support daily operations across departments, ensuring policy adherence and service excellence. The role involves cross-training, coaching staff, and escalating issues to the General Manager as needed.

Ideal candidates have a high school diploma, are comfortable with flexible hours, and are ready to complete Cinemark’s Management Accreditation Program to progress toward a Theatre Manager role.

Qualifications

• High school diploma or GED required.
• Completion of Cinemark’s Management Accreditation Program.
• Food handling certification as required by local laws.
• Flexible availability including evenings, weekends, and holidays.
• Excellent guest service and communication skills.
• Ability to lead and train others.
• English proficiency.

Responsibilities

• Follows the direction of the General Manager
• Supports General Manager’s decisions in communication with the staff
• Responsible for working in all departments and all theatre job functions
• Trains and coaches Team Members in their specific job functions
• Assists in the preparation of administrative and special reports for the General Manager
• Observes and participates in the inspection of the theatre building, parking lot, landscaping, Cinemark property, roof and exterior signage, and equipment condition
• Reports the need for building, property, and equipment repairs to General Manager
• Ensures that theatre Team Members follow the dress code
• Interacts with Guests for improved service in the theatre and ensures that Team Members are providing superior Customer service
• Learns and follows the policies and procedures as established in Cinemark’s Guidelines. Enforces these with all Team Members fairly and consistently
• Reports all Employee relations issues to the General Manager
• All management members must follow the Employee Relations Reporting Protocol
• All management members are held at a high work ethic standard and code of conduct
• Consistently identifies and sanitizes Employee and Gust high-contact
• Properly utilizes Personal Protective Equipment while completing position-specific tasks
• Adapts to the frequency and scope of required cleaning tasks
• Properly addresses any safety or security issues (trip hazards, lighting, suspicious persons, etc.)
• Performs other work-related duties as assigned

Skills

Guest service

Team leadership

Communication

Education

High School Diploma or GED

Tools

POS systems

Cash handling

Job description

Cinemark USA, Inc. is seeking a Theater Assistant Manager to support daily operations across departments, ensuring policy adherence and service excellence. The role involves cross-training, coaching staff, and escalating issues to the General Manager as needed.

Ideal candidates have a high school diploma, are comfortable with flexible hours, and are ready to complete Cinemark’s Management Accreditation Program to progress toward a Theatre Manager role.