Assistant Manager: Growth Path to Shop Manager – Flexible Hours

Ben & Jerry's Connecticut; Ridgewood (NJ); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

Competitive pay $20–24/hr incl tips

Free ice cream

Leadership training incl path to Shop/

Flexible schedules

Job summary

Ben & Jerry's Connecticut is seeking an Assistant Manager to be a hands-on leader who helps run the shop day to day, sets the tone for outstanding guest service, and supports the growth and development of the team. This role is a strong step toward becoming a Shop Manager, offering paid leadership training, real responsibility, and a visible impact on the shop’s performance and culture.

You will lead shifts, coach staff, and help ensure friendly, fast service while maintaining accurate cash

Qualifications

• Leadership or supervisory experience in food service or retail.
• Strong communication and problem-solving skills.
• Reliable with a positive attitude.
• Willingness to learn and grow.

Responsibilities

• Lead and coach staff during shifts.
• Oversee operations: cash handling, inventory, scheduling, opening/closing.
• Train team to deliver fast, friendly guest service.
• Provide feedback and foster positive culture.
• Support events and shop goals; step in for Shop Manager when needed.

Skills

Leadership experience

Communication skills

Problem solving

Reliability

Job description

Ben & Jerry's Connecticut is seeking an Assistant Manager to be a hands-on leader who helps run the shop day to day, sets the tone for outstanding guest service, and supports the growth and development of the team. This role is a strong step toward becoming a Shop Manager, offering paid leadership training, real responsibility, and a visible impact on the shop’s performance and culture.

You will lead shifts, coach staff, and help ensure friendly, fast service while maintaining accurate cash