Assistant Manager – Lead Shifts, Paid Leadership Training

Ben & Jerry's Connecticut; Canton (CT); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

Free ice cream

Flexible schedules

Paid leadership training

Job summary

Ben & Jerry's Connecticut is seeking an Assistant Manager to lead the shop floor, coach scoopers and shift leads, and ensure every guest leaves happier than they arrived. This hands-on leadership role keeps you on the floor, solving problems, training teammates, and setting the tone for daily operations.

This role provides a clear path toward Shop Manager with paid leadership training and plenty of opportunities to grow within our values-driven environment.

Qualifications

• Leadership experience in food service or retail.
• Strong communication and problem-solving in busy environments.
• Reliable with a positive attitude and accountability.

Responsibilities

• Lead, coach, and support scoopers and shift leads so every shift runs smoothly and guests have a great experience.
• Own key daily operations such as cash handling, inventory checks, scheduling support, and opening/closing the shop.
• Set and model high standards for guest service, and train team members to deliver friendly, consistent, efficient service.
• Help your team learn and grow by giving feedback, celebrating wins, and building a positive, accountable culture.
• Support community events, promotions, and shop goals that strengthen our brand and bring guests back.

Skills

Leadership

Communication

Problem-solving

Teamwork

Job description

Ben & Jerry's Connecticut is seeking an Assistant Manager to lead the shop floor, coach scoopers and shift leads, and ensure every guest leaves happier than they arrived. This hands-on leadership role keeps you on the floor, solving problems, training teammates, and setting the tone for daily operations.

This role provides a clear path toward Shop Manager with paid leadership training and plenty of opportunities to grow within our values-driven environment.