Shop Lead Manager — Flexible Schedule

Ben & Jerry's Connecticut; Hoboken (NJ); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

Free ice cream

Flexible schedules

Leadership training and growth path

Job summary

Ben & Jerry's Connecticut in Hoboken is seeking an Assistant Manager to run daily shop operations, coach staff, and lead by example on the floor. You will help deliver warm, efficient guest service while building a team culture that supports growth and leadership opportunities.

You will gain hands-on leadership experience, opportunities for advancement toward Shop Manager, and enjoy flexible schedules plus the delicious perk of free ice cream as part of a positive, team-centered environment.

Qualifications

• Previous leadership or supervisory experience, ideally in food service or retail.
• Clear, respectful communication skills and the ability to solve problems in the moment.
• Reliable, positive, and accountable work habits, especially during busy or stressful times.
• A genuine drive to grow, take on more responsibility, and help others develop their skills.

Responsibilities

• Lead, coach, and support scoopers and shift leads during busy shifts and quieter times alike.
• Oversee daily shop operations, including cash handling, inventory checks, and opening and closing procedures.
• Set the standard for friendly, efficient, and memorable guest service and train others to deliver the same.
• Help your team grow by providing feedback, on-the-job training, and encouragement so you all win together.
• Support community events, in-store promotions, and shop goals to build loyal regulars and strong sales.

Skills

Leadership

Supervisory experience

Communication skills

Problem-solving

Job description

Ben & Jerry's Connecticut in Hoboken is seeking an Assistant Manager to run daily shop operations, coach staff, and lead by example on the floor. You will help deliver warm, efficient guest service while building a team culture that supports growth and leadership opportunities.

You will gain hands-on leadership experience, opportunities for advancement toward Shop Manager, and enjoy flexible schedules plus the delicious perk of free ice cream as part of a positive, team-centered environment.