Assistant Manager-Front Office

Hyatt Hotels; New York (NY); On-site; USD 55,000 - 75,000; Full time

Job summary

Hyatt Hotels Corporation is seeking an Assistant Manager - Front Office to support the Front Office Manager in running the Front Desk operations at our hotel. You will ensure smooth daily activities, guest satisfaction, and adherence to Hyatt brand standards.

The role emphasizes leadership, strong communication, and customer relations skills, with a focus on delivering exceptional service to guests and colleagues alike.

Qualifications

• Minimum 2 years work experience as Assistant Manager or Team Leader - Front Office / Guest Relations in a hotel.
• Well developed communication and customer relations skills.

Responsibilities

• Assist the Front Office Manager in the day-to-day operation of the Front Desk at the hotel.
• Support department efficiency and uphold Hyatt brand standards and guest expectations.

Skills

Communication

Customer relations

Job description

Close Inclusive Collection Job Postings Notification

"Our leaders have always encouraged us to try new approaches and learn by experimentation. The biggest learning through this was that persistence and calculated risks, pay off."

You will be responsibleto assist with theefficient running ofthe department in line with Hyatt International's Corporate Strategies andbrand standards, whilst meetingemployee, guest and owner expectations. The Assistant Manager - Front Office is responsible to assist the Front Office Manager in managing the day-to-day operation of the Front Desk at the hotel.

Qualifications

Minimum 2 years work experience as Assistant Manager or Team Leader - Front Office / Guest Relations in a hotel. Well developed communication and customer relations skills.

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