Front Office Manager

Hyatt Hotels Corporation; Indianapolis (IN); On-site; USD 60,000 - 80,000; Full time

Job summary

Hyatt Hotels Corporation is seeking a Front Office Manager for Hyatt Regency St Louis at the Arch in St. Louis, MO.

You will lead the Front Desk, Front Service, Communications Centre, Business Centre and Spa to uphold Hyatt’s brand standards and ensure exceptional guest experiences. The ideal candidate will hold a university degree or diploma in Hospitality or Tourism management and have at least 2 years of Front Office Manager experience, with strong problem-solving, administrative and

Qualifications

• University degree or diploma in Hospitality or Tourism management.
• Minimum 2 years work experience as Front Office Manager.
• Strong problem solving, administrative and interpersonal skills.

Responsibilities

• Oversee Front Desk, Front Service (including parking and entrance), Communications Centre, Business Centre and Spa operations to deliver brand standards and guest satisfaction.

Skills

Problem solving

Administrative skills

Interpersonal skills

Education

Hospitality/Tourism management degree/diploma

Job description

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"Our leaders have always encouraged us to try new approaches and learn by experimentation. The biggest learning through this was that persistence and calculated risks, pay off."

You will be responsible forthe efficient running ofthe department in line with Hyatt International's Corporate Strategies andbrand standards, whilst meetingemployee, guest and owner expectations. The Front Office Manager is responsible to assist the General Manager in delivering the brand promise by managing the Front Office operations for the hotel, including, but not limited to, the Front Desk, Front Service (including parking and the hotel entrance), Communications Centre, Business Centre and Spa.

Qualifications

Ideally with a university degree or diploma in Hospitality or Tourism management. Minimum 2 years work experience as Front Office Manager. Good problem solving, administrative and interpersonal skills are a must.

Hyatt Regency St Louis at the Arch | St. Louis , MO , US

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