Front Office Agent (Full Time) - Royal Palms Resort and Spa

Park Hyatt Aviara; Phoenix (AZ); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Health insurance

Retirement plan

Training & development

Travel discounts

Tuition reimbursement

Free meals

Job summary

Hyatt Hotels Corporation is seeking a Front Office Agent at the Royal Palms Resort and Spa in Phoenix, AZ. The role supports guest registration, service communication, and daily front desk tasks and promises an engaging start to a hospitality career.

Starts at $20/hour for an hourly pay basis. This full-time position offers benefits, training, and opportunities to grow within Hyatt properties globally.

Qualifications

• Refined verbal and written communication skills.
• Ability to stand for long periods of time.
• Previous hospitality experience preferred.
• Availability to work weekends and holidays.

Responsibilities

• Register guests and process check-in/check-out efficiently.
• Communicate hotel services and promotions to guests.
• Assist with payment processing and billing queries.
• Respond to guest inquiries and provide helpful information.
• Assist with luggage handling and, occasionally, car valet duties.

Skills

Verbal communication

Written communication

Stand for long periods

Hospitality experience

Weekend/holiday availability

Job description

Close Inclusive Collection Job Postings Notification

\"Hyatt is a place of learning – similar to a university. The company offers so many ways for me to learn and grow, both professionally and personally.\"

Front Office Agent (Full Time) - Royal Palms Resort and Spa

The Unbound Collection Royal Palms Resort and Spa US - AZ - Phoenix

Front Office

Hourly/Entry Level Employee

Full-time

Hourly US Dollar (USD) pay basis

Summary

Starts at $20/hour

Front Office associates are responsible for the guest registration process and communication of hotel services and promotions. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience. Other duties may include processing forms of payment, responding to guest inquires assisting with luggage and occasionally cars. You'll be the face of Hyatt as a Front Office Associate. If you have worked at other Hotels as a front desk clerk or you have an interest in hotel clerk jobs, we'd love to hear from you!

Qualifications

• Refined verbal and written communication skills
• Ability to stand for long periods of time
• Previous hospitality experience preferred
• Availability to work weekends and holidays

Why work for Royal Palms Resort and Spa?

Work alongside some of the best colleagues in hospitality and be part of a fun, supportive team culture!

Hotel Travel Discounts- Complimentary & Discounted Hyatt Hotel Room Nights

Health Benefits - Comprehensive Medical Dental and Vision Insurance (Full-time colleagues)

Retirement savings plan

Excellent training and professional development

Opportunities to work around the world with Hyatt Hotels and Resorts

Tuition/Wellness reimbursement, up to $1,000 a year!

Enjoy free employee meals in our employee dining hall

Our Values: Empathy | Integrity | Respect | Inclusion | Experimentation | Wellbeing

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Proof of eligibility to work in the United States is required, as well as a completed background check.

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