Assistant Manager - Fast-Paced Guest Experience Leader

Dhanani Group Inc; Derry (NH); On-site; USD 42,000 - 58,000; Full time

Benefits offered by this job

Scholarship Fund Program

Emergency fund for employees

Discount program

Job summary

Burger King in Derry, NH is seeking a capable supervisor to lead operations and train team members. You will ensure guest satisfaction, uphold service standards, and manage shifts in a fast-paced setting.

Ideal candidates hold a high school diploma and 1–2 years of supervisory experience, with strong guest service skills and the ability to resolve issues per Burger King standards. Weekend availability is required.

Qualifications

• Must have a high school diploma or equivalent.
• 1–2 years supervisory experience.
• Excellent guest service skills.
• Ability to work in a fast-paced environment.
• Ability to communicate effectively with guests and team members.
• Ability to resolve issues in compliance with Burger King standards.
• Available to work all shifts; open, close, weekends and holidays.

Responsibilities

• Develop servant leaders by putting people and restaurant first.
• Create memorable guest experiences with exceptional service.
• Balance high-quality service with financial goals.
• Welcome and train new team members.
• Lead daily team huddles to motivate the team.
• Ensure ongoing training and coaching for staff.
• Build shift supervisors' capabilities for advancement.
• Acknowledge team achievements and celebrate success.
• Coach brand service behaviors and provide feedback.
• Monitor speed of service to meet guest expectations.
• Ensure restaurant is clean and welcoming; maintain standards.
• Partner with GM to improve guest metrics and plan actions.
• Review daily numbers, cash handling, and HACCP logs.
• Review inventory to create timely product orders.
• Evaluate cost controls and staffing levels.
• Manage onboarding of new hires and scheduling.

Skills

Guest service

Team leadership

Communication

Conflict resolution

Staff training

Scheduling

Education

High school diploma

Job description

Burger King in Derry, NH is seeking a capable supervisor to lead operations and train team members. You will ensure guest satisfaction, uphold service standards, and manage shifts in a fast-paced setting.

Ideal candidates hold a high school diploma and 1–2 years of supervisory experience, with strong guest service skills and the ability to resolve issues per Burger King standards. Weekend availability is required.