Assistant Manager — Elevate Customer Experience & Ops

Swig Oviedo; Bertha (FL); On-site; USD 2,342,000 - 2,617,000; Full time

Benefits offered by this job

Earn up to $17-19/hr (tips included)

Discounted Drinks & Cookies

Flexible hours

Opportunities for Growth

Company-wide competitions for prizes

Job summary

Swig Oviedo is seeking an Assistant Manager to oversee day-to-day restaurant operations, ensuring Swig’s standards are met in FOH and BOH, and to lead a team with a focus on delivering an exceptional guest experience.

You will train staff, manage scheduling, handle customer service, assist with reports and inventory, and contribute to growth and profitability while maintaining a fun, fast-paced environment.

Qualifications

• Leadership and guest-focused mindset essential.
• Strong verbal and written communication skills.
• Ability to multitask in a fast-paced restaurant.
• Team-oriented with a collaborative approach.

Responsibilities

• Oversee day-to-day restaurant operations for FOH and BOH to Swig standards.
• Train, mentor, and communicate with staff to foster a positive work environment.
• Be the primary point of contact for customer service and manage online reviews.
• Drive sales growth and monitor labor costs to improve profitability.
• Assist with weekly reports, inventory, and operational documentation.

Skills

Leadership

Customer service

Communication

Multitasking

Attention to detail

Team collaboration

Job description

Swig Oviedo is seeking an Assistant Manager to oversee day-to-day restaurant operations, ensuring Swig’s standards are met in FOH and BOH, and to lead a team with a focus on delivering an exceptional guest experience.

You will train staff, manage scheduling, handle customer service, assist with reports and inventory, and contribute to growth and profitability while maintaining a fun, fast-paced environment.