Assistant Manager — Growth, Flexible Hours, Tips

Swig Ocala Pine Avenue; Ocala (FL); On-site; USD 19,000 - 23,000; Full time

Benefits offered by this job

Discounted drinks & cookies

Flexible hours

Opportunities for growth

Company competitions

Job summary

Swig Ocala Pine Avenue in Ocala, FL is seeking an Assistant Manager to help ensure smooth store operations and exceptional guest experiences. You’ll lead a team, train staff, and maintain high standards for cleanliness, safety, and service.

The role emphasizes leadership, teamwork, and delivering a memorable customer experience, with opportunities to grow within the company and contribute to daily profits and efficiency.

Qualifications

• Live by Swig's core values: Positivity, Humility, Competency, and Integrity.
• Excellent communication skills in written and verbal form.
• Ability to multitask and thrive in fast-paced environments.
• Food handler's permit and reliable transportation.
• Regular, predictable attendance and teamwork.
• Must be at least 16 years old.

Responsibilities

• Oversee day-to-day restaurant operations, ensuring Swig’s standards are met in both FOH and BOH.
• Train, develop, mentor, and communicate with staff to foster a positive work environment and achieve success.
• Act as the primary point of contact for customer service and manage online reviews.
• Drive sales growth and manage labor costs to improve profitability.
• Monitor and optimize operational efficiency, including prep, stocking, and staging.
• Adjust staffing schedules to ensure adequate coverage and manage labor costs.
• Assist with weekly reports, inventory management, and operational documentation.
• Uphold company values, enforce policies, and maintain a safe, clean, and organized environment.
• Complete store checklists, manage deposits, and ensure smooth operations.
• Stock, prep, and rotate food, supplies, and chemicals for smooth service.
• Craft quality drinks and food by following Swig’s procedures.
• Communicate clearly with guests and teammates to ensure a smooth, seamless experience
• Assist with to-go and delivery orders, ensuring accuracy and timely service.
• Collaborate with your team to meet goals and create a welcoming atmosphere.
• Offer add-ons and special menu items, helping customers discover new favorites and enhancing their experience!
• Follow all company policies and procedures to uphold our standards and values.
• Perform other duties as needed.

Skills

Positivity

Humility

Competency

Integrity

Attention to detail

Communication

Team player

Multitasking

Food handler permit

Reliable transportation

Attendance

Job description

Swig Ocala Pine Avenue in Ocala, FL is seeking an Assistant Manager to help ensure smooth store operations and exceptional guest experiences. You’ll lead a team, train staff, and maintain high standards for cleanliness, safety, and service.

The role emphasizes leadership, teamwork, and delivering a memorable customer experience, with opportunities to grow within the company and contribute to daily profits and efficiency.