Store Leader: Ops, Service & Growth

Swig; Murray (UT); On-site; USD 19,000 - 23,000; Full time

Benefits offered by this job

Discounted Drinks & Cookies

Flexible hours

Opportunities for Growth

Job summary

Swig is seeking an Assistant Manager in the United States to lead daily store operations, train staff, and deliver an exceptional guest experience. You’ll drive sales, manage labor costs, and ensure safety and cleanliness across FOH and BOH.

Strong communication, reliability, and a team-first attitude are essential. The role emphasizes leadership, guest service excellence, and adherence to Swig’s standards, with opportunities for growth in a fast-paced, fun environment.

Qualifications

• Live by Swig's core values: Positivity, Humility, Competency, and Integrity, ensuring top-notch customer service.
• Exceptional attention to detail, ensuring everything is just right.
• Excellent communication skills — both verbal and written.
• A collaborative, growth-focused attitude, always ready to learn and help your team succeed.

Responsibilities

• Oversee day-to-day restaurant operations, ensuring Swig’s standards are met in both FOH and BOH.
• Train, develop, mentor, and communicate with staff to foster a positive work environment and achieve success.
• Act as the primary point of contact for customer service and manage online reviews.
• Drive sales growth and manage labor costs to improve profitability.
• Monitor and optimize operational efficiency, including prep, stocking, and staging.
• Adjust staffing schedules to ensure adequate coverage and manage labor costs.
• Assist with weekly reports, inventory management, and operational documentation.
• Uphold company values, enforce policies, and maintain a safe, clean, and organized environment.
• Complete store checklists, manage deposits, and ensure smooth operations.
• Stock, prep, and rotate food, supplies, and chemicals for smooth service.
• Craft quality drinks and food by following Swig’s procedures.
• Communicate clearly with guests and teammates to ensure a smooth, seamless experience
• Assist with to-go and delivery orders, ensuring accuracy and timely service.
• Collaborate with your team to meet goals and create a welcoming atmosphere.
• Offer add-ons and special menu items, helping customers discover new favorites and enhancing their experience!
• Follow all company policies and procedures to uphold our standards and values.
• Perform other duties as needed.

Skills

Positivity

Humility

Competency

Integrity

Attention to detail

Communication skills

Collaborative attitude

Multitask

Food handler's permit

Attendance

Age 16

Restaurant experience

Job description

Swig is seeking an Assistant Manager in the United States to lead daily store operations, train staff, and deliver an exceptional guest experience. You’ll drive sales, manage labor costs, and ensure safety and cleanliness across FOH and BOH.

Strong communication, reliability, and a team-first attitude are essential. The role emphasizes leadership, guest service excellence, and adherence to Swig’s standards, with opportunities for growth in a fast-paced, fun environment.