Assistant Manager: Drive Sales, Ops & People Growth

Abercrombie & Fitch Co.; Springfield (VA); On-site; USD 52,000 - 66,000; Full time

Job summary

Abercrombie & Fitch Co. is seeking an Assistant Manager to lead daily store operations with a focus on sales results and top-tier customer service. You will oversee opening and closing routines, drive efficiency across processes, and bring creative styling and product knowledge to the floor.

You’ll also lead talent initiatives—recruiting, training, engagement, and development—while upholding the brand's culture. This role offers growth into future leadership within the store organization.

Responsibilities

• Open and close the store, ensuring security and procedures are followed.
• Supervise sales floor and stockroom to deliver exceptional customer service and smooth operations.
• Coordinate staffing, scheduling, and payroll processes.
• Develop and coach non-management team members to improve performance.
• Demonstrate product knowledge and brand awareness to drive sales.
• Plan and maintain visual displays aligned with brand guidelines.
• Review reports to inform decisions and optimize store performance.
• Protect store assets and manage inventory controls.
• Operate POS systems accurately and efficiently.
• Fulfill omni-channel orders and support customer experiences.
• Represent Abercrombie & Fitch Co. values and culture daily.

Job description

Abercrombie & Fitch Co. is seeking an Assistant Manager to lead daily store operations with a focus on sales results and top-tier customer service. You will oversee opening and closing routines, drive efficiency across processes, and bring creative styling and product knowledge to the floor.

You’ll also lead talent initiatives—recruiting, training, engagement, and development—while upholding the brand's culture. This role offers growth into future leadership within the store organization.