Assistant Manager: Drive Sales, Service & Ops

Abercrombie & Fitch Co.; United States; On-site; USD 52,000 - 64,000; Full time

Benefits offered by this job

Medical, dental and vision insurance

Life and disability insurance

Paid Time Off

Volunteer day

Merchandise discount

Quarterly incentive bonus

Parental and adoption leave

401(k) with company match

Training and development opportunities

Job summary

Abercrombie & Fitch Co. is seeking an Assistant Manager to blend strategy, operations, and people leadership in a fast-paced retail environment. You’ll drive sales, ensure top-notch customer service, and manage daily store operations.

The role emphasizes staff coaching, product knowledge, visual merchandising, and inventory control while upholding brand culture and values. You’ll work with a team to meet targets and deliver a premier shopper experience.

Qualifications

• Bachelor’s degree OR one year of supervisory experience in a customer-facing role.
• Maintain a strong customer focus.
• Knowledge of current fashion trends.
• Drive to achieve results and exhibit a strong work ethic.
• Possess strong communication and interpersonal skills.
• Team building and ability to coach others.

Responsibilities

• Perform opening and closing routines.
• Supervise salesfloor & stockroom, ensuring excellent customer service & seamless operations.
• Conduct staffing and scheduling operations and payroll management.
• Train and develop the non-management staff.
• Demonstrate product knowledge and brand awareness while driving sales.
• Build and maintain visual displays.
• Analyze reporting to inform decision making.
• Protect store assets & perform inventory control.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Represent the Brand and exemplify Company Culture and Values.

Skills

Customer service

Sales leadership

Staff coaching

Communication

Team building

Attention to detail

Education

Bachelor's degree

Job description

Abercrombie & Fitch Co. is seeking an Assistant Manager to blend strategy, operations, and people leadership in a fast-paced retail environment. You’ll drive sales, ensure top-notch customer service, and manage daily store operations.

The role emphasizes staff coaching, product knowledge, visual merchandising, and inventory control while upholding brand culture and values. You’ll work with a team to meet targets and deliver a premier shopper experience.