Assistant Manager - Drive-In Ops Leader & Team Builder

Sonic Drive-In; Grants (NM); On-site; USD 36,000 - 48,000; Full time

Job summary

Sonic Drive-In is seeking an Assistant Manager to support the General Manager in operating a fast-food drive-in. You will train and supervise Team Members, Carhops and Skating Carhops, direct staffing, and ensure adherence to policies for quality service and safety.

The role requires flexibility for irregular hours, strong leadership, and effective communication to drive customer satisfaction and store performance.

Qualifications

• Minimum six months of restaurant management experience (QSR) or one year entry level retail management experience.
• Ability to work irregular hours, nights, weekends and holidays.
• Effective communication skills; basic math, reading and computer skills.
• Willingness to abide by the appearance, uniform and hygiene standards at SONIC.

Responsibilities

• Manages, trains, monitors and coaches Team / Crew Members, Carhops and Skating Carhops.
• Directs and assigns drive-in restaurant employees as needed to ensure all aspects of food service meet operational standards.
• Adheres to and monitors employee compliance of the drive-in restaurant employee handbook, policies and practices.
• Performs restaurant opening and/or closing duties.
• Monitors and makes appropriate adjustments to staffing levels, inventory levels and food cost control.
• Completes weekly inventory as needed.
• Assists in administrative duties including maintaining files, records and all required documentation.
• Reinforces a customer service mentality and ensures all employees are focused on serving the customer at all times.
• Immediately and respectfully responds to guest requests. Reports guest complaints to immediate supervisor and assists in resolving such complaints.

Skills

Leadership

Training

Staffing

Operations

Customer service

Communication

Problem solving

Multi-tasking

Tools

POS systems

Job description

Sonic Drive-In is seeking an Assistant Manager to support the General Manager in operating a fast-food drive-in. You will train and supervise Team Members, Carhops and Skating Carhops, direct staffing, and ensure adherence to policies for quality service and safety.

The role requires flexibility for irregular hours, strong leadership, and effective communication to drive customer satisfaction and store performance.