Assistant Manager: Customer-First Leader | Flexible Schedule

World Market; Evanston (IL); On-site; USD 30,000 - 36,000; Full time

Benefits offered by this job

Flexible scheduling

Up to 30% shopping discount

Team-oriented culture

Wellness resources

Anniversary and recognition programs

Hands-on training for career growth

Benefits package including Medical, D

Job summary

World Market is seeking an Assistant Manager to lead a high-performing team and drive sales while upholding our values and standards in a fast-paced retail environment.

You will partner with the Store Manager to deliver a customer-first experience, manage daily tasks, and coach associates to achieve results. The role requires flexibility for nights, weekends, and holidays, with a focus on safety, training, and accurate merchandising.

Qualifications

• Proven leadership experience delivering results in a fast-paced environment.
• Experience driving customer experience and operational metrics.
• Ability to lead a team and execute daily priorities effectively.

Responsibilities

• Lead and develop a high-performance team in partnership with the Store Manager.
• Drive a customer-first selling culture and uphold brand values.
• Plan daily tasks, manage operations, and ensure visual standards are met.
• Recruit, train, and retain staff with recognition and performance management.
• Support Loss Prevention policies and maintain inventory accuracy.

Skills

Leadership

Customer Experience

Operations

Merchandising

Communication

Coaching

De-escalation

Planning

Urgency

Attention to detail

Problem solving

Decision making

Delegation

Execution

Job description

World Market is seeking an Assistant Manager to lead a high-performing team and drive sales while upholding our values and standards in a fast-paced retail environment.

You will partner with the Store Manager to deliver a customer-first experience, manage daily tasks, and coach associates to achieve results. The role requires flexibility for nights, weekends, and holidays, with a focus on safety, training, and accurate merchandising.