Assistant Manager — Customer Experience & Ops

Hunter Super Techs - TurnPoint; Durham (NC); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life Insurance

401(k) with company match

Paid Time Off

Flexible Spending Accounts

Health Savings Accounts

Job summary

Rent-A-Center in Durham, NC is seeking a Credit Assistant Manager to provide customers access to high-quality goods and deliver memorable, 'white glove' service in our stores and in customers' homes. The role emphasizes credit and collections, customer service, deliveries, and merchandising with a strong emphasis on reliability and communication.

Minimum requirements include 1–3 years of retail or collections experience, a high school diploma, a valid driver's license, and the ability to lift

Qualifications

• 1-3 years of retail/customer service, sales, or collections experience.
• High school diploma or equivalent.
• Must be at least 18 years of age.

Responsibilities

• Credit and Collections: Positively impact growth and revenue through communicating with customers and collecting on accounts on a daily basis
• Customer Service: Provide friendly, top-notch customer experiences through "white glove" service with a servant's heart in our stores and in customer's homes
• Deliveries & Pickups: Opportunity to get out of the store and display a winning spirit through safe and compliant loading/unloading and installation of products, while following all handling and transportation procedures
• Merchandising: Maintain an inviting store with organized product and cleanliness with both customers and fellow coworkers in mind

Skills

Retail experience

Customer service

Communication skills

Collections experience

Education

High school diploma

Job description

Rent-A-Center in Durham, NC is seeking a Credit Assistant Manager to provide customers access to high-quality goods and deliver memorable, 'white glove' service in our stores and in customers' homes. The role emphasizes credit and collections, customer service, deliveries, and merchandising with a strong emphasis on reliability and communication.

Minimum requirements include 1–3 years of retail or collections experience, a high school diploma, a valid driver's license, and the ability to lift