Assistant Manager, Retail Credit & Customer Experience

Rent-A-Center; Clarksburg (WV); On-site; USD 21,000 - 25,000; Full time

Job summary

Rent-A-Center is seeking a Credit Assistant Manager to support customers by facilitating payments and delivering high-quality service in our stores and in customers' homes.

You will handle credit and collections, provide friendly, reliable customer experiences, and participate in merchandising and store operations to maintain a welcoming environment. This role requires 1–3 years of retail or collections experience and a high school diploma.

Qualifications

• Minimum 1–3 years of retail or customer service experience.
• Experience collecting on accounts is a plus.
• Strong communication and customer service skills.
• Ability to lift and move products and to drive company vehicles as needed.

Responsibilities

• Credit and collections: engage with customers to secure payments daily.
• Customer service: deliver top-notch service in-store and in customers' homes.

Skills

Customer service

Collections

Communication

Merchandising

Education

High school diploma or equivalent

Job description

Rent-A-Center is seeking a Credit Assistant Manager to support customers by facilitating payments and delivering high-quality service in our stores and in customers' homes.

You will handle credit and collections, provide friendly, reliable customer experiences, and participate in merchandising and store operations to maintain a welcoming environment. This role requires 1–3 years of retail or collections experience and a high school diploma.