Credit & Customer Experience Lead

Rent-A-Center; Gallatin (TN); On-site; USD 15,000 - 26,000; Full time

Benefits offered by this job

Paid Time Off

Weekly Pay

Medical

Dental

Vision

Life Insurance

Short Term Disability

Long Term Disability

401(k) with company match

Flexible Spending Accounts

Identity Theft Protection Plan

Health Savings Accounts

Hospital Indemnity

Critical Illness

Accident Insurance

Legal Insurance

Job summary

Rent-A-Center is seeking a Credit Assistant Manager to provide customers access to high-quality goods and offer meaningful service. You will handle credit and collections, support customer experiences with a white-glove approach, and assist with deliveries, pickups, and merchandising in-store.

The role requires 1–3 years in retail or collections and a high school diploma. You'll drive company vehicles as needed, maintain safety standards, and contribute to an award-winning culture with

Qualifications

• 1-3 years of retail/customer service, sales, or collections experience.
• High school diploma or equivalent.
• Must be at least 18 years of age.
• Valid state driver's license and good driving record -- You WILL be driving the company vehicles.
• Ability to lift and move product such as furniture, electronics, and appliances.
• Great communication and customer service skills.

Responsibilities

• Credit and Collections: Positively impact growth and revenue through communicating with customers and collecting on accounts on a daily basis
• Customer Service: Provide friendly, top-notch customer experiences through "white glove" service with a servant's heart in our stores and in customer's homes
• Deliveries & Pickups: Opportunity to get out of the store and display a winning spirit through safe and compliant loading/unloading and installation of products, while following all handling and transportation procedures
• Merchandising: Maintain an inviting store with organized product and cleanliness with both customers and fellow coworkers in mind

Skills

Customer service

Retail experience

Collections

Driving

Education

High school diploma

Job description

Rent-A-Center is seeking a Credit Assistant Manager to provide customers access to high-quality goods and offer meaningful service. You will handle credit and collections, support customer experiences with a white-glove approach, and assist with deliveries, pickups, and merchandising in-store.

The role requires 1–3 years in retail or collections and a high school diploma. You'll drive company vehicles as needed, maintain safety standards, and contribute to an award-winning culture with