Assistant Manager - Corcoran Commons

Boston College; Northern (KY); Hybrid; USD 67,000 - 84,000; Full time

Benefits offered by this job

Tuition remission for Employees

Health, Dental, Vision Insurance

Retirement plans (401k/403b)

Job summary

Boston College seeks an Assistant Manager for Corcoran Commons to lead daily dining operations with a focus on staff supervision, service excellence, and confidentiality. You will hire, train, and evaluate staff, manage schedules, and oversee inventory and cash handling to support high-quality food service.

The role requires 3–5 years of supervisory food and beverage experience, strong communication, and the ability to coordinate with a large, diverse team including students and faculty.

Qualifications

• Bachelor's degree preferred; Associate's degree acceptable with equivalent experience.
• Three to five years of food and beverage supervisory experience.
• Excellent communication and interpersonal skills; ability to lead diverse staff.

Responsibilities

• Manage daily dining service activities and supervise staff.
• Coordinate scheduling, overtime, and staffing adjustments.
• Hire, train, and evaluate employees; ensure high quality service.
• Oversee inventory, cash handling, and payroll records.
• Plan and execute catered events and special functions.

Skills

People management

Customer service

Leadership

Communication

Bilingual EN/ES

Flexible schedule

Education

Bachelor's degree

Associate's degree

Tools

Serv Safe Certification

Job description

Boston College Introduction

Founded in 1863, Boston College is a Jesuit, Catholic university located six miles from downtown Boston with an enrollment of 9,654 full-time undergraduates and 5,072 graduate and professional students. Ranked 37 among national universities, Boston College has 923 full-time and 1,336 FTE faculty, 2,822 non-faculty employees, an operating budget of $1.4 billion, and an endowment in excess of $3.9 billion.

Job Description

Manage, organize, and participate in the daily dining service activities. Must demonstrate hands on personnel management, customer service, leadership, and have a strong desire and ability to achieve Department and University goals. Perform all responsibilities at a high level of professionalism and confidentiality.

• Ability to determine and clearly, proactively, and concisely communicate orally and in writing work assignments and expectations.
• Participate in the corrective action process with authority to provide counseling, oral warning, and written warnings.
• Understand scheduling and make adjustments including authorizing and assigning overtime and to call in off-duty staff as needed.
• Participate in the hiring process including interviewing of prospective applicants and participate in hiring decisions.
• Train, instruct, and assess performance of job duties.
• Proactively respond to inquiries and needs of employees and customers.
• Ensure accurate time management for employees.
• Assign and reassign employees to meet operational needs.
• Perform and carry out annual evaluation of those whom they supervise.
• Understand and demonstrate pro-active fiscal management responsibilities.
• Responsible for operation and maintenance of operational equipment. Communicate equipment problems via established protocol.
• Ensure high quality food presentation, sanitation, and customer satisfaction.
• Ensure proper inventory levels as assigned.
• Supervise and monitor cashier functions, operation, and reports before, during, and after meal periods.
• Perform necessary record keeping as directed such as sales reports, register reports, product movement, attendance and performance records, equipment maintenance, and payroll.
• Manage, supervise, coordinate, and participate in catered events which may be in operating unit or other locations on campus as directed.
• Assist with planning and execution of special events and catered functions.
• Perform other related duties as assigned.

Position Details

Department: 023109 - BCDS Corcoran Commons

Position: 00007086 - Assistant Manager/Corcoran Commons

Grade: 2ND

Full-Time Equivalent Hiring Range: $67,350 to $84,200; salary commensurate with relevant experience.

Requirements

Education: Bachelor's degree preferred, Associate's Degree required or equivalent combination of experience. Computer literacy is desirable. Serv Safe Food Safety Certification.

Experience: Three to five-years food and beverage experience in progressively responsible positions. Supervisory experience with ability to motivate. High quality standards as well as exceptional knowledge of food service procedures and practices.

Skills: Ability to manage and work effectively with students, faculty, and staff clientele in high volume and fast-paced environment. Must have outstanding communication, human relations, and interpersonal skills and be able to coordinate and gain the cooperation of a large and diverse staff. Bilingual English/Spanish skills helpful. Ability to work a flexible schedule, including some evenings and weekends throughout the year. Self motivated, highly energetic, organized, and results-oriented professional.

Closing Statement

Boston College offers a broad and competitive range of benefits depending on your job classification eligibility:

• Tuition remission for Employees
• Tuition remission for Spouses and Children who meet eligibility requirements
• Generous Medical, Dental, and Vision Insurance
• Low-Cost Life Insurance
• Eligibility for both University-Funded 401k and Employer-Sponsored 403b Retirement Plans
• Paid Holidays Annually
• Generous Sick and Vacation Pay
• Additional benefits can be found on https://www.bc.edu/employeehandbook

Boston College conducts pre-employment background checks as part of the hiring process.

Boston College is an Equal Opportunity Employer and does not discriminate on the basis of any legally protected category, including disability and protected veteran status. Boston College's Notice of Nondiscrimination can be viewed at https://www.bc.edu/nondiscrimination.