Lead Catering Staff - Connors Center Dover

Boston College; Dover (MA); Hybrid; USD 37,000 - 42,000; Full time

Benefits offered by this job

Tuition remission for Employees

Medical, Dental, and Vision Insurance

Paid Holidays

Sick and Vacation Pay

Life Insurance

Job summary

Boston College is seeking a Lead Catering Staff for Connors Center in Dover, MA. The role oversees catering service for events, including bar and premier service, while ensuring top-tier customer experience.

The position requires 3–5 years of high-level service, ServSafe and allergen certifications, and the ability to lift up to 50 pounds. Compensation includes a 27.21–30.23 USD/hour range, with pay commensurate with experience, and a schedule that includes evenings and weekends.

Qualifications

• High school diploma required.
• NRA ServSafe alcohol certification.
• MRA Allergen certification.
• 3–5 years of high-level table service in fine dining, catering, or luxury hotel.
• Must be at least 21 years old.
• Fluent in English (speaking and reading).
• Able to lift up to 50 pounds on an ongoing basis.

Responsibilities

• Supervises, coordinates, and delivers service for on- and off-site catered events.
• Provides bar service and premier service.
• Responds timely and professionally to customer needs.
• Trains students, temps, and on-call staff to BC levels of service.
• Assists with planning, packing, delivery, and setup of events.
• Works flexible event schedule including evenings and weekends.

Skills

Fluent English

Customer service

Organizational skills

Able to lift up to 50 pounds

Education

High school diploma

Tools

NRA ServSafe certification

MRA Allergen certification

Job description

Boston College Introduction

Founded in 1863, Boston College is a Jesuit, Catholic university located six miles from downtown Boston with an enrollment of 9,654 full-time undergraduates and 5,072 graduate and professional students. Ranked 37 among national universities, Boston College has 923 full-time and 1,336 FTE faculty, 2,822 non-faculty employees, an operating budget of $1.4 billion, and an endowment in excess of $3.9 billion.

Job Description

Lead Catering Staff - Connors Center, Dover, MA

Basic Function and Responsibility

Supervises, coordinates, and delivers service for on- and off-site catered events, including bar service and premier service. Provides a timely and professional response to the needs of the customers. Moderately heavy lifting is necessary.

Characteristic Duties

• Performs functions of a catering waitstaff and bartender for service of cocktails and meals to catered events for high profile clientele (i.e., set tables, make cocktails, serve clients, side work, post event breakdown and clean up, and resetting of dining area).
• Must be familiar with and proficient with multiple styles of service.
• Maintains and monitors equipment inventory (china, flatware, glassware, utensils, etc.) and recommends replacement or repair as needed.
• Performs cleaning, safety, and sanitation functions.
• Works flexible and ever-changing event schedule, including evenings and weekends.
• Demonstrates knowledge of superb customer service and etiquette. Able to continually learn and pass on service knowledge to other team members.
• Assists with planning, packing, delivery, and set up of events.
• Must have an authorized alcohol service certificate.
• Proficient at cocktail production with accuracy but have minimal use of written recipes in public.
• Trains students, temps, and on-call staff to Boston College levels of service.
• Demonstrates high degree of professional decorum and provide service to high profile guests which may require confidentiality.
• Performs other related duties as assigned.

Supervision Received

Reports to General Manager

Supervision Exercised

Assist in monitoring work of student, temporary, and on-call waitstaff or bartenders or other temporary staff.

Hiring Range: $27.21/hr to $30.23/hr. Pay rate commensurate with relevant experience.

Requirements

High school diploma required. Must understand all aspects of white glove banquet service. NRA ServSafe alcohol certification and MRA Allergen certification required. Experience: 3-5 years of high-level table service in a fine dining or catering environment or luxury hotel; Must be minimum 21 years of age. Fluent in speaking and reading English. Excellent human relations and interpersonal skills. Must have very good organizational skills and able to work in fast paced environment. Must be able to lift moderately heavy objects, up to 50 pounds. on an on-going basis.

Closing Statement

Boston College offers a broad and competitive range of benefits depending on your job classification eligibility:

• Tuition remission for Employees
• Tuition remission for Spouses and Children who meet eligibility requirements
• Generous Medical, Dental, and Vision Insurance
• Low-Cost Life Insurance
• Eligibility for both University-Funded 401k and Employer-Sponsored403bRetirement Plans
• Paid Holidays Annually
• Generous Sickand Vacation Pay
• Additional benefits can be found onhttps://www.bc.edu/employeehandbook

Boston College conducts pre-employment background checks as part of the hiring process.

Boston College is an Equal Opportunity Employer and does not discriminate on the basis of any legally protected category, including disability and protected veteran status. Boston College's Notice of Nondiscrimination can be viewed at https://www.bc.edu/nondiscrimination.