Assistant Manager: Center Operations & Guest Experience

European Wax Center, Inc.; Cherry Hill Township (NJ); On-site; USD 52,000 - 78,000; Full time

Job summary

European Wax Center in Cherry Hill, NJ is seeking an Assistant Manager to share responsibilities with the Center Manager and lead guest services. You will drive wax pass sales, ensure a clean, organized lobby, and maintain brand standards while delivering exceptional guest experiences.

Ideal candidates have at least one year of supervisory experience in a sales-driven environment, strong communication skills, and proficiency with Microsoft Office.

Qualifications

• 1 year of supervisory or leadership experience in a sales-driven environment.
• Bachelor’s Degree or related experience.
• Proficiency with Microsoft Office Suite.
• Results-oriented leadership with strong communication skills.
• Self-motivated and process-focused.

Responsibilities

• Share responsibilities with Center Manager and lead daily operations.
• Drive wax pass sales and center KPI performance.
• Maintain a clean, professional lobby, restrooms and public spaces.
• Ensure accurate reservations, check-ins, and staff scheduling.
• Provide outstanding guest service and resolve issues professionally.
• Model Artemis Wax brand standards and center protocols.

Skills

Leadership

Customer service

Sales

Communication

Microsoft Office

Education

Bachelor's Degree

Tools

Microsoft Office

Job description

European Wax Center in Cherry Hill, NJ is seeking an Assistant Manager to share responsibilities with the Center Manager and lead guest services. You will drive wax pass sales, ensure a clean, organized lobby, and maintain brand standards while delivering exceptional guest experiences.

Ideal candidates have at least one year of supervisory experience in a sales-driven environment, strong communication skills, and proficiency with Microsoft Office.