Assistant Manager- Arby's Kutztown

Arby's, Inc.; Kutztown (Berks County); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Competitive Pay

Paid time off

Flexible scheduling

Employee Discount

Advancement opportunities

Health insurance

Job summary

A leading fast-food chain is seeking an Assistant Manager in Kutztown, PA, who is passionate about customer service and leadership. In this role, you will hire and train team members, ensure adherence to company policies, and resolve customer complaints. Ideal candidates should have strong leadership skills, the ability to lead by example, and a focus on optimizing team performance. This position offers competitive pay and various benefits including paid time off and health insurance.

Qualifications

• Passion for customer service.
• Ability to lead by example.
• Strong leadership skills to hold the team accountable.

Responsibilities

• Ensure company policies and operations are followed.
• Optimize profits by controlling costs.
• Train and develop new employees.
• Resolve customer issues satisfactorily.
• Maintain product quality and availability.
• Provide leadership and direction to employees.

Skills

Customer service

Leadership

Conflict resolution

Cost control

Job description

We are searching for an Assistant Manager to join our team who is interested in helping to

hire and train other team members. You will also assist in making sure the team adheres to

company policies, resolving customer complaints, leading the team, and organizing the team

schedule. To be a great fit for this role you should a passion for customer

service, leadership skills to hold the team accountable, and, the ability to lead by example.

Assistant Manager Responsibilities:

• Ensuring company policies are followed including Arby's operation processes
• Optimizing profits by controlling costs.
• Training and developing new employees.
• Resolving customer issues to their overall satisfaction.
• Maintaining an overall management style that follows company best practices.
• Providing leadership and direction to all employees.
• Ensuring product quality and availability.
• Working closely with the store manager to lead staff.
• Assisting customers whenever necessary.
• Ensuring that health, safety, and security rules are followed.
• Taking disciplinary action when necessary.
• Completing tasks assigned by the general manager accurately and efficiently.
• Maintaining stores to standards, including stocking and cleaning.

Benefits:

• Competitive Pay
• Paid time off
• Flexible scheduling
• Employee Discount
• Advancement opportunities
• Health insurance

Good To Have:

• Valid driver's license and reliable transportation
• Self-motivated
• Confidence to lead by example
• Ambition! We promote General managers from within and consider the assistant position as a GM in training.

Company Introduction

The Arby's brand purpose is Inspiring Smiles Through Delightful Experiences®. Arby's delivers on its purpose by celebrating the art of Meatcraft® with a variety of high-quality proteins and innovative, crave-able sides, such as Curly Fries and Jamocha shakes.
Arby's Fast Crafted® restaurant services feature a unique blend of quick-serve speed combined with the quality and made-for-you care of fast-casual. Arby’s is part of the Inspire Brands family of restaurants.