Assistant Manager(05594) - 1004 Western Blvd.

Domino's; Tarboro (NC); On-site; USD 40,000 - 50,000; Full time

Job summary

Domino's in Tarboro, North Carolina, is seeking an Assistant Manager to lead a team of delivery drivers and CSR’s. The role involves ensuring orders are expedited quickly and correctly, maintaining staffing levels, and upholding Domino’s standards of customer service.

Key responsibilities include managing nightly bank deposits, conducting inventory counts, and creating a positive work atmosphere. Candidates should have strong leadership qualities and effective communication skills.

Qualifications

• Experience in a management or leadership role.
• Ability to handle customer dissatisfaction effectively.
• Strong organizational skills for managing staff and inventory.

Responsibilities

• Lead a team of delivery drivers and CSR's for efficient order management.
• Oversee nightly bank deposits and product inventory counts.
• Ensure the store is ready to receive orders and maintain high standards.

Skills

Team leadership

Customer service

Dispute resolution

Order management

Communication skills

Job description

Assistant Manager(05594) - 1004 Western Blvd.

• Full-time
• Job Category Org: Store Assistant Manager
• Lead a team of delivery drivers and CSR’s to ensure orders are expedited quickly and correctly.
• Maintain staffing levels that mirror the needs of business at any point of the day.
• When closing, responsible for end of the night bank deposits.
• When closing, responsible for doing a nightly product inventory count.
• When opening, ensure the store is set up properly and ready to receive orders upon time of open.
• Foster and project a sense of urgency with each and every order.
• Comfortable with dispute resolution and ensuring every unhappy customer is a returning customer.
• Collect money and signed credit card receipts from delivery drivers at the end of their shift.
• Ensure vehicles used for delivery pass inspection, both mechanically and visually.
• Assist with routing delivery drivers to maximize service to customers while maintaining Domino’s standards of orders delivered on time.
• Uphold Domino’s standards of grooming, uniform, and appearance.
• Promote pizza products, specials, and promotions.
• Receive cross-training for preparing products and ingredients, closing and opening procedures, operate pizza oven, and properly box products for delivery or carryout.
• Provide quality customer service to internal and external customers both over the phone and in person.
• Ability to speak and write clearly and comprehension of using a computer based order entry system.
• Contribute to and promote an atmosphere of teamwork, energy, and fun.