Assistant Manager(07484) - 802 E. Washington St.

Domino's; Nashville (NC); Vor Ort; USD 38.000 - 54.000; Vollzeit

Zusammenfassung

Domino's in the United States is seeking a hands-on Store Operations Lead who will supervise the delivery team and customer service associates to ensure fast, accurate order fulfillment. The role requires opening and closing duties, including cash handling, deposits, and end-of-day inventory, while maintaining store standards.

You will foster a sense of urgency, resolve customer concerns to convert issues into repeat business, and assist with routing deliveries to meet Dominos standards for

Aufgaben

• Lead a team of delivery drivers and CSR’s to ensure orders are expedited quickly and correctly.
• Maintain staffing levels that mirror the needs of the business at any point of the day.
• When closing, responsible for end of the night bank deposits and nightly product inventory count.
• When opening, ensure the store is set up properly and ready to receive orders on time.
• Foster urgency with each order and resolve customer disputes to keep customers returning.
• Ensure delivery vehicles pass inspections and assist routing to maximize on-time deliveries.
• Uphold Domino's grooming, uniform standards and promote pizzas, specials and promotions.

Jobbeschreibung

Job Description

• Lead a team of delivery drivers and csr’s to ensure orders are expedited quickly and correctly
• Maintain staffing levels that mirror the needs of business at any point of the day
• When closing, responsible for end of the night bank deposits
• When closing, responsible for doing a nightly product inventory count
• When opening, ensure the store is set up properly and ready to receive orders upon time of open
• Foster and project a sense of urgency with each and every order
• Comfortable with dispute resolution and ensuring every unhappy customer is a returning customer
• Collect money and signed credit card receipts from delivery drivers at the end of their shift
• Ensure vehicles used for delivery pass inspection, both mechanically and visually
• Assist with routing delivery drivers to maximize service to customers while maintaining Dominos standards of orders delivered on time.
• Uphold Dominos standards of grooming, uniform, and appearance
• Promote pizza products, specials, and promotions
• Receive cross-training for preparing products and ingredients, closing and opening procedures, operate pizza oven, and

• Lead a team of delivery drivers and csr’s to ensure orders are expedited quickly and correctly
• Maintain staffing levels that mirror the needs of business at any point of the day
• When closing, responsible for end of the night bank deposits
• When closing, responsible for doing a nightly product inventory count
• When opening, ensure the store is set up properly and ready to receive orders upon time of open
• Foster and project a sense of urgency with each and every order
• Comfortable with dispute resolution and ensuring every unhappy customer is a returning customer
• Collect money and signed credit card receipts from delivery drivers at the end of their shift
• Ensure vehicles used for delivery pass inspection, both mechanically and visually
• Assist with routing delivery drivers to maximize service to customers while maintaining Dominos standards of orders delivered on time.
• Uphold Dominos standards of grooming, uniform, and appearance
• Promote pizza products, specials, and promotions
• Receive cross-training for preparing products and ingredients, closing and opening procedures, operate pizza oven, and

properly box products for delivery or carryout

• Provide quality customer service to internal and external customers both over the phone and in person
• Ability to speak and write clearly and comprehension of using a computer based order entry system
• Contribute to and promote an atmosphere of teamwork, energy, and fun